Moving from Treatwell
to HueSuite.
Marketplace commission is the price of discovery. If you don't need the discovery, it's pure extraction. Here's the honest diff and a one-afternoon migration playbook.
Treatwell vs HueSuite
at a glance.
| What matters | Treatwell | HueSuite |
|---|---|---|
| Model | Marketplace + booking tool (EU-focused) | Full salon operating system — no marketplace |
| Commission on bookings | Up to 35% on new-client marketplace bookings | 0%. 1% only on online payments (processor fee) |
| Who "owns" the client | Shared — Treatwell can remarket them | You. Full data export anytime. |
| Color formula vault | Notes field | Dedicated vault with grams, developer, photos, history |
| AI receptionist on real phone | No | Sofia — 15 languages, real number, books into calendar |
| AI color advisor | No | HueAI, trained on professional colorimetry |
| Language support | Limited localisation | 15-language UI (incl. EL, RU, UK, AR, HI, ZH) |
| Greek / Cypriot market | Generic EU coverage | Greek-first UI, EU-hosted, EUR pricing, Cyprus-based team |
| Base pricing | "Free" + commission + card fees | €30/mo flat (Pro) · from €9.99/mo on lighter plans |
Comparison reflects public-facing pricing + features as of April 2026. Treatwell terms change often — verify directly.
Four steps.
One afternoon.
Read your Treatwell numbers
In your Treatwell partner dashboard, look at new-client bookings vs rebookings. That's the cost/value lens.
Export clients from Treatwell
Export the client list as CSV. Keep the file — you'll reuse it in step 4.
Start HueSuite + set up shop
7-day trial, no credit card. Add services, hours, team. Roughly 15 minutes.
Import + redirect
Drop the Treatwell CSV into the importer (auto-dedupe). Share your new booking URL on Instagram / Google Business / WhatsApp.
Migration questions,
answered.
Treatwell takes 35% commission on some bookings. What does HueSuite cost?
€30/mo flat for HueSuite Pro. 0% commission on bookings (cash, walk-ins, in-person card). 1% on online payments (deposits + online checkouts) — that's the payment-processor fee, not a HueSuite cut. For a salon doing €20k/month with 70% online bookings, you're paying roughly €170/mo all-in on HueSuite vs ~€2,000–€3,000 to Treatwell plus processor fees.
Will I lose the Treatwell traffic if I switch?
Depends on where your clients come from. If Treatwell is sending you net-new clients you wouldn't have otherwise, that discovery traffic is real value. If most clients find you via Instagram, referrals, walk-ins or Google Business, the marketplace cut is pure extraction — moving saves you money and gives you back client ownership. Check your Treatwell dashboard to see what % of your bookings are "marketplace" vs "direct".
How long does migration take?
One afternoon for most salons. Export clients from Treatwell as CSV, set up HueSuite (services, hours, team), import the CSV with duplicate detection. Update your Instagram bio + Google Business + WhatsApp status to point at your new booking URL. Free hands-on help — a real person on a call, not a self-serve wizard.
Does HueSuite have the Treatwell features I rely on?
Yes, and more. Online booking, automated reminders, deposits, gift vouchers, multi-stylist calendars, POS with tip splitting — all there. HueSuite adds color formula vault, gram-level inventory, Sofia AI receptionist and HueAI color advisor. The things Treatwell skips because they're salon-serious tools, not marketplace-friendly features.
Can I keep my phone number and domain?
Yes. Your phone number is yours — Sofia can be provisioned onto it. Your booking page URL changes (to yoursalon.huesuite.eu), but you can redirect from anywhere you publish a link (Instagram bio, Google Business Profile, website footer, WhatsApp status). Nothing you built off-platform moves.
Keep the margin. Keep the client.
Free migration help. €30/mo flat. 0% booking commission, ever.